What to Do When You Have an Issue?

Email Support

If you or any of your users are facing issues with using Yeti, you can contact our support team by emailing support@yeti.software.
Please include the following in your message:

• A brief description of the issue

• A screenshot (if available)

• The steps you took before the issue occurred

• Your name, company (if applicable), and contact details

💬 24/7 AI Chat Support

Our AI-powered chat agent is available 24/7 directly within the app and on our website. It can help you troubleshoot common issues, answer product questions, and guide you through tasks anytime you need assistance.

Support Website

Visit our Support Website for a library of helpful resources, including

• Step-by-step guides

• Product FAQs

• Video tutorials to help you get the most out of Yeti Software. These videos are also available in languages other than english.