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Why am I getting an error saying an invoice can't be pushed because it was modified in QuickBooks?

If you see the error message: "We are unable to push the invoice as it was modified on the QuickBooks side after being pushed," it means that the invoice already exists in QuickBooks Online and changes were made to it directly over there.

Yeti treats QuickBooks as the "source of truth" for your financial records. To protect your accounting data, Yeti includes a built-in safeguard that automatically blocks any sync attempt that would overwrite manual updates you or your accountant made inside QuickBooks.

How to check if a billing record has already synced:

If you aren't sure which records have already been pushed, you can view their unique QuickBooks sync IDs directly from Yeti:

  1. Go to the Billing Report tab in the Yeti web app.
  2. Click on Column Configuration (the gear icon on the table layout).
  3. Check the box to enable the QuickBooks ID field and save your view.
  4. Any row that displays a value in the QuickBooks ID column has successfully synced to your accounting software and should be managed directly inside QuickBooks moving forward.